Client Relations Specialist Position at The Cain Team
Our growing real estate team is looking for talent. We are specifically looking for a Client Relations Specialist. Below is the descriptions for this position, and we would appreciate you forwarding this to anyone you think would make an excellent candidate. This is a great opportunity for talented individuals that are looking to create a better life and be surrounded by a team that will bring the best out of someone.
-Cain Realty Group - Keller Williams Realty
Client Relations Specialist
Our growing team is looking for an incredible Client Relations Specialist to run lead conversion in our real estate office. Do you strive for excellence? Do you find yourself making things better at every job you go to? Are you searching for that “wow” work environment where you are challenged to be the best person you can be and still have some fun? If this sounds like you, then don’t hesitate to apply.
This position requires a well-organized, service-minded individual with good interpersonal skills. This person will be the first point of contact with potential clients, and will be actively working to convert massive amounts of leads into appointments through personalized follow-up. This position also requires strong time-management skills, as well as staying task focused in order to complete multiple projects while handling new leads and information requests from prospective clients.
Responsibilities include: Follow up with inquiries/leads quickly and efficiently, use effective communication and consistent, methodical phone calls and emails in order to set client consultations for the Lead Buyer Specialist, computer input and contact database management, keep Lead Buyer Agent up to date on prospect’s progress, follow up to confirm scheduled consultations on behalf of the Lead Buyers Agent, maintain ongoing lead management training, and data entry including inputting open house buyer contact information into database, assign a follow-up campaign and create property alerts for the lead. The position will also require a strong general knowledge of Austin, as well as neighborhoods, zip codes, counties, market inventory, and pocket listings.
Excellent at building rapport
A strong desire to provide exceptional customer service and put the needs of others before your own through active listening and asking questions
Outstanding positive attitude
Strong written and verbal communication skills
Good organizational and time management skills
Learning based and committed to personal growth
Willing to learn scripts and dialogues
Must be a high school graduate. Bachelor’s degree preferred, with a minimum 3 years professional experience in a customer service industry, a high level of computer literacy, and flexible schedule – in addition to weekday activity, must have occasional availability on weeknights and weekends to answer Internet inquiries/sign calls, etc.
DO YOU THINK YOU WOULD MAKE A GREAT ADDITION TO OUR TEAM?
We would LOVE to hear from you. Please carefully follow the directions below to start the process.
We look forward to hearing from you!
1. Complete the online Tony Robbins DISC Test.
2. Email us your DISC and VALUES results, along with a description of your real estate and/or work experience, what kind of compensation you would expect, when you can start and why you think you would make a great addition to our team. Please also include your TREC license number if currently licensed. Email this all to [email protected].
3. Call our Cain Realty Group Job Line at 512-794-6612 and follow the recorded instructions.